Technical support engineer/ Desk engineer

Amsterdam Competitive Permanent

Technical support engineer

Amsterdam / €40k - €60k

The journey started way back in 2006, and what a story! Renowned for innovation and a true global leader widely supported by Jack Dorsey and Mark Zuckerberg. They offer something like 250 different methods of payments for both online and offline and the list already boasts some of the biggest names in the business Facebook, Spotify, Netflix, Uber and 100’s more!

The role in a nutshell: 

I’m looking for not just one, but for six IT support engineers who will use their technical skills to support the team with troubleshooting and solving IT challenges Proactive, down to earth with a hands-on, can do attitude -Someone who really likes to take ownership preferably.

What you’ll do:

Use your technical and soft skills to diagnose and troubleshoot the team IT challenges, from set-up, educating new users and assisting in general with questions and help optimize software process’s which ensures productivity.

Solve hard technical problems and automate manual tasks.

Constantly looking for new ways of improving the IT systems and functionalities

The ideal profile:

  • Knowledge of system and network skills in UNIX based systems like OS X and Linux, plus an interest in DevOps, internal services and IT security would be a huge plus.
  • You are a flexible team player who is responsible, independent and able to make informed decisions quickly.
  • You like to work with Config Management Systems like, Puppet, Ansible, Chef.
  • You have the mindset to automate and avoid repetitive tasks by scripting in Python, Bash.
  • A clear understanding networking and firewalls and see the benefits of using opensource software.

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